Returns Policy
You can return/exchange your unopened item within 14 days of your purchase date.
Please ensure that your product boxes are unopened – which means, the product boxes (not the cardboard box that contains your order) themselves must be unmarked, unopened and undamaged.
- If you are eligible for a return/exchange, please note the following:
- For returns, we will refund you the amount you paid. Shipping fee is non-refundable.
- For exchanges, we will charge a shipping fee to send the new products that you would like to exchange for.
- Customers are responsible for all return/exchange shipping costs.
When you are ready to start a return/exchange process, please contact us via Live Chat or via "CONTACT US FORM" and our customer support team will get to it as soon as they can.
A 10% restocking fee will be applied to cancellations on orders returned by couriers.